I'm applying as a private person (KYC)

Once logged in to your Fractal ID account, you might see 5 tabs corresponding to specific groups of data:


    Applications

    Shows you the onboardings you have created.

    

    Identity

    Contains the information related to your personal identification.


    Residency

    Contains the information related to your personal identification.


    Wallets 

    Shows the wallets you've shared.

  

    Other data

     Includes information related to source of wealth proving.


Note: These tabs appear depending on the verifications you have gone through. Hence, don't worry if you don't see all of them.


How to update your data?
1. Go to the tab containing the data you need to update
2. Click on any section to access the editable page
3. Navigate through the menu on your left to access the section that needs to be updated
4. When finishing the updates, go to the last section and click on the Update button to submit your updates


That's all! If you have any pending verification (which isn't yet approved or rejected), it will be reviewed with the new data, and you will be notified via email of further KYC status. 


I'm applying as an institution (KYB)

Once logged in to your Fractal ID account, you might see 4 tabs corresponding to specific groups of data:

 

    Applications

    Shows you the onboardings you have created.

    

    Institution

    Contains all data related to the company.


    Institutional applicant

    Refers to the data of the person who onboarded the company.


    Wallets 

    Shows the shared wallets.

  

How to update your data?
1. Go to the tab containing the data you need to update
2. Click on any section to access the editable page
3. Navigate through the menu on your left to access the section that needs to be updated
4. When finishing the updates, go to the last section and click on the Update button to submit your updates


That's all! If you have any pending verification (which isn't yet approved or rejected), it will be reviewed with the new data, and you will be notified via email of further KYB status. 



Special tip: KYB applicants are often required to provide further documentation. If you don't find their corresponding section, please combine the documents in one PDF file and upload it to the most similar section. (E.g. your company is owned by another one and you need to upload the shareholders list of both companies. Please combine the documents in one PDF file and upload it to the shareholders list section).