Fractal

Getting Started 9

• Who is Fractal and what is Fractal ID?
• What is the benefit of Fractal ID?
• Why does KYC matter?
• What is the difference between my ID and DID?
• Will I receive emails or other communication from Fractal?

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Proof of identity 7

• What types of identification documents do you accept?
• What should I do if I don't have any accepted identification document?
• How do I make sure the quality of my ID document is good enough?
• What happens if my ID document can't be read automatically?
• Which page of my passport should I upload?

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Proof of address 7

• What are acceptable types of Proof of Addresses?
• Why can't I provide my Identification Document as a Proof of Address?
• Why do I need to provide my Proof of Address?
• What are the requirements for an acceptable Proof of Address?
• What should I do if I can't provide a Proof of Address confirming my current residency?

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Liveness selfie 3

• Why do I have to take a liveness selfie?
• What should I do if I see a "liveness error" screen?
• What should I do, if I can't successfully pass liveness detection?

Wallet check 2

• Can I enter multiple wallet addresses?
• Can I enter other than ETH, BIT, ERC20 wallet addresses?

After verification 4

• Where can I see the status of my verification?
• How does Fractal get in touch with me if there are any doubts regarding my verification?
• What should I do if Fractal asks me to take further action on my verification?
• Do I have direct access to all services after my verification is successfully completed?